Privacy Policy
Last Updated: [Sept. 23, 2025]
This Privacy Policy describes how CloudFybra.com ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website https://cloudfybra.com (the "Site") and use our services (the "Services").
By using the Site or Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information for various purposes to provide and improve our Services to you.
a) Information You Provide Directly to Us:
Contact Information: When you contact us via a form, email, or sign up for an account, we may collect your name, email address, company name, and phone number.
Account Information: If you create an account, we collect information necessary to set up and maintain your account.
Payment Information: If you make a purchase, we collect payment information. However, please note that we use a third-party payment processor (e.g., Stripe, PayPal) and do not store your credit card details on our servers.
Communications: Records of your correspondence with us if you contact us for support or inquiries.
b) Information Collected Automatically:
Usage Data: We may automatically collect information about how you access and use the Site. This includes your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
2. How We Use Your Information
We use the collected information for the following purposes:
To Provide and Maintain our Services: To create your account, process transactions, and provide customer support.
To Improve our Site and Services: To analyze how users interact with our Site, monitor usage patterns, and improve functionality and user experience.
To Communicate with You: To send you service-related emails (e.g., account verification, updates, security alerts), respond to your comments and questions, and provide customer support.
For Marketing and Promotions: With your permission, to send you information about features, offers, promotions, and news we think you might be interested in. You can opt-out of these communications at any time.
To Ensure Security: To monitor and protect the security of our Site, detect and prevent fraud, and address malicious activity.
3. Legal Basis for Processing (For EEA/UK Users)
If you are from the European Economic Area (EEA) or the UK, our legal basis for collecting and using your information depends on the information and the specific context in which we collect it. We typically rely on the following bases:
Performance of a Contract: To fulfill our obligations under a contract with you (e.g., providing the Services you have purchased).
Legitimate Interests: For our legitimate business interests (e.g., improving our Services, marketing, and preventing fraud), provided that your fundamental rights do not override those interests.
Consent: Where you have given us clear consent to process your data for a specific purpose (e.g., marketing emails).
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following situations:
With Service Providers: We may share your information with trusted third-party vendors who perform services for us, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers are contractually obligated to use your information only to provide the services we have requested.
For Legal Reasons: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
To Protect Rights: To protect and defend our rights or property, or to prevent fraud and abuse of our Site or users.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
5. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
6. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to opt-out of marketing – You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in any email.
To exercise these rights, please contact us using the details provided below.
8. Children's Privacy
Our Services are not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with personal data, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
Email: support@cloudybra.com